חוק פנייה לגופים ציבוריים באמצעי קשר דיגיטליים (תיקון מס' 2 והוראת שעה), התשפ"ב–2022Law on Approach to Public Bodies by Digital Communication Means (Amendment No. 2 and temporary provision), 2022 · automatic translation · suggest a correction

Official summary of the law (Knesset)

It was established that the Law on Contacting Public Bodies via Digital Means of Communication should be amended, so that it provides a legal infrastructure for regulating the sending of messages from public bodies to citizens and residents by digital means. As part of the arrangement, mandatory standards were established for sending messages, among them provisions concerning the protection of privacy, the protection of information security, and provisions of equivalence between physical mail and contact via digital means of communication regarding presumptions of delivery. The Law also provides a response for establishing contact between public bodies and citizens and residents from populations with special characteristics, such as senior citizens and those with low digital literacy, through the assistance of usability testing and the sending of parallel physical mail in appropriate cases.

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